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Small Business (SMB) Stories - Page 6

Global Stories

Small Business (SMB) stories

TD Insurance launches first AI chatbot for clients
Unified Communications

TD Insurance launches first AI chatbot for clients

The tool aims to cut routine enquiries and help Canadians compare cover without logging in, as TD expands AI across its businesses.

By Joseph Gabriel Lagonsin • 4 min read • This month
Cloudbeds flags six trends for independent hotels in 2026
Customer Experience

Cloudbeds flags six trends for independent hotels in 2026

Independent hotels face tighter margins in 2026 as room revenue falls, distribution costs rise and AI reshapes how guests find and book stays.

By Sofiah Nichole Salivio • 4 min read • This month
Santander joins GBP £550 million Ebury funding round
Fintech

Santander joins GBP £550 million Ebury funding round

The deal will back Ebury’s expansion into new markets while leaving Santander with a 55% stake in the cross-border payments fintech.

By Mark Tarre • 3 min read • This month
Affordable cloud backups for all with Exaba and Datacentre220
Storage

Affordable cloud backups for all with Exaba and Datacentre220

Many small businesses are skipping backups altogether as a local partnership says it can cut cloud storage costs by up to 90%.

By Donovan Jackson • 5 min read • This month
Noledge acquires Pimbrook to expand in Ireland & UK
Digital Transformation

Noledge acquires Pimbrook to expand in Ireland & UK

The enlarged group expects revenue to almost double to EUR €10 million by end-2026, after adding 1,750 SME customers and a Waterford base.

By Catherine Knowles • 4 min read • This month
Pax8 & NinjaOne form global MSP referral partnership
Data Protection

Pax8 & NinjaOne form global MSP referral partnership

The referral deal could help MSPs cut tool sprawl as demand rises for bundled remote monitoring, backup and security software.

By Mark Tarre • 3 min read • Last month
Karbon launches beta Gusto integration for payroll workflows
Digital Transformation

Karbon launches beta Gusto integration for payroll workflows

Accounting firms can now cut manual handoffs as payroll deadlines, approvals and client tasks flow into Karbon from Gusto.

By Karen Joy Bacudo • 4 min read • Last month

Stories from Other Regions

Small Business (SMB) stories

Xero flags rising payment delays for US small firms
Data Analytics

Xero flags rising payment delays for US small firms

Cash flow pressure is building for US small firms as payment times lengthened and late invoices rose in Xero's March quarter data.

By Karen Joy Bacudo • 4 min read • This month
O2 Business rebrand targets UK firms' tech complexity
Unified Communications

O2 Business rebrand targets UK firms' tech complexity

UK business leaders say tangled tech is raising costs and slowing growth, as O2 Business launches with a simpler offer for customers.

By Mark Tarre • 4 min read • This month
AWS North conference returns to Gateshead for second year
DevOps

AWS North conference returns to Gateshead for second year

Growing demand for cloud skills is driving a second AWS North Community Conference in Gateshead after the inaugural event drew more than 150 attendees.

By Sean Mitchell • 4 min read • This month
Small firms lag on AI security training, survey finds
Data Protection

Small firms lag on AI security training, survey finds

Only 10% of small firms train staff on AI security, leaving many exposed as adoption grows and cyber fears rise.

By Karen Joy Bacudo • 4 min read • This month
Udora raises GBP £7.5m to expand UK gifting platform
Customer Experience

Udora raises GBP £7.5m to expand UK gifting platform

Britain is set for more local gift options as the rebranded marketplace uses fresh funding to widen its catalogue and reach smaller towns.

By Karen Joy Bacudo • 4 min read • This month
UK small business sales growth slows to two-year low
Financial Systems

UK small business sales growth slows to two-year low

Customer-facing firms were hit hardest as weak demand and higher costs left UK small businesses with their slowest sales growth in two years.

By Karen Joy Bacudo • 4 min read • This month
Australian small business sales rise 7.2% in Q1 2026
Partner Programmes

Australian small business sales rise 7.2% in Q1 2026

Momentum stayed firm for Australian small businesses in the March quarter, as sales, jobs and wages all rose despite higher fuel costs.

By Karen Joy Bacudo • 4 min read • This month
Xero sees fifth straight quarter of small business growth
Agricultural Technology

Xero sees fifth straight quarter of small business growth

Improving demand and higher interest-rate relief helped New Zealand small businesses post 3.9% sales growth in the March quarter.

By Karen Joy Bacudo • 3 min read • This month
UK cyber survey shows stagnant breach preparedness
Data Protection

UK cyber survey shows stagnant breach preparedness

Phishing, supplier risks and weak staff training are still leaving UK firms exposed, experts warn after the latest government survey.

By Shannon Williams • 5 min read • This month
ANZ boosts Plus transfers with tracking & fraud checks
Fintech

ANZ boosts Plus transfers with tracking & fraud checks

Customers can now track overseas payments in ANZ Plus, with near real-time transfers on some routes and extra scam protections added.

By Catherine Knowles • 4 min read • This month
UK cyber survey criticised over AI threat blindness
Data Protection

UK cyber survey criticised over AI threat blindness

UK businesses are leaving gaps in incident response and backup planning as experts warn AI-assisted attacks are outpacing policy.

By Sofiah Nichole Salivio • 9 min read • Last month