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Small Business (SMB) Stories - Page 3

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Small Business (SMB) stories

ERP will run your business. It won't manage your spend
Software-as-a-Service

ERP will run your business. It won't manage your spend

Businesses that stop at ERP risk leaving approvals, invoices and card spend manual, undermining the clean data the ledger needs.

By Phillip Vella • 5 min read • Last week
Cowbell appoints Ellen Brookes as Claims Specialist
Customer Experience

Cowbell appoints Ellen Brookes as Claims Specialist

Specialist cyber claims support in Australia is being expanded as the insurer deepens local service amid rising incident-response demands.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Sage renews Elavon payments tie-up in UK & Ireland
Software-as-a-Service

Sage renews Elavon payments tie-up in UK & Ireland

Small and mid-sized businesses in the UK and Ireland will keep access to integrated card payments as Elavon and Sage extend their tie-up.

By Sofiah Nichole Salivio • 4 min read • Last week
Employees turn to AI for workplace advice in disputes
Digital Transformation

Employees turn to AI for workplace advice in disputes

Rising AI use is reshaping Australian workplace disputes, with lodgements up 40% and more employees checking their rights before speaking to bosses.

By Sean Mitchell • 5 min read • Last week

Stories from Other Regions

Small Business (SMB) stories

One in eight Australian cafés shut as pressures mount
Small Business

One in eight Australian cafés shut as pressures mount

Higher costs and weaker consumer spending have pushed Australia's hospitality sector into its worst strain in years, with arrears at record highs.

By Mark Tarre • 4 min read • Last week
Airtasker says founders lose AUD $92 billion on admin
eCommerce

Airtasker says founders lose AUD $92 billion on admin

Australian founders are losing time worth more than AUD $92 billion a year to routine admin, dragging on productivity and growth.

By Joseph Gabriel Lagonsin • 4 min read • Last week
HP launches Print AI in New Zealand for home printers
Document Management

HP launches Print AI in New Zealand for home printers

Compatible home and office printers in New Zealand will now auto-fix awkward web pages, cutting wasted paper, ink and reprints.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Ecommpay warns failed subscriptions can cost SMEs 9%
Fintech

Ecommpay warns failed subscriptions can cost SMEs 9%

Failed card charges are putting subscription revenue at risk, with Ecommpay saying SMEs can lose 9% as customers cancel over payment friction.

By Sofiah Nichole Salivio • 4 min read • Last week
Cloudways launches managed AI agents with OpenClaw, Hermes
Software-as-a-Service

Cloudways launches managed AI agents with OpenClaw, Hermes

Developers can now run OpenClaw and Hermes without setting up servers, as Cloudways adds managed hosting to cut deployment and maintenance work.

By Sean Mitchell • 3 min read • Last week
Inlobo.ai aims to unify AI customer acquisition tools
Software-as-a-Service

Inlobo.ai aims to unify AI customer acquisition tools

Fragmented sales data is prompting businesses to seek unified AI tools that can cut lead leakage and speed up customer conversion.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Alipay launches AI commerce platform for merchants
Wearables

Alipay launches AI commerce platform for merchants

Alipay is betting that AI agents will soon direct shopping and bookings, tying its payment and verification tools to merchants across China.

By Joseph Gabriel Lagonsin • 4 min read • Last week
ClubManager launches New Zealand platform for clubs
Software-as-a-Service

ClubManager launches New Zealand platform for clubs

Independent clubs in New Zealand can now access local support as ClubManager targets operators seeking tighter admin and higher member retention.

By Mark Tarre • 3 min read • Last week
Reach Studios launches AI retail event in Sheffield
Digital Transformation

Reach Studios launches AI retail event in Sheffield

Free invitation-only access will let northern merchants hear from Google Cloud and Trustpilot on how AI is reshaping online sales in Sheffield.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK AI minister urged to prioritise skills & adoption
Data Protection

UK AI minister urged to prioritise skills & adoption

Britain could miss the bigger economic prize if ministers focus on AI start-ups rather than skills, adoption and productivity gains.

By Sofiah Nichole Salivio • 5 min read • Last week
Owner-managed firms warned on finance director gap at exit
Small Business

Owner-managed firms warned on finance director gap at exit

Smaller founder-led businesses may lose bargaining power in sales if they lack a finance chief to satisfy buyer scrutiny over reporting and succession.

By Karen Joy Bacudo • 4 min read • Last week
Proofpoint warns of myGov & invoice scams in Australia
Multi-factor authentication

Proofpoint warns of myGov & invoice scams in Australia

Australians lost AUD $2.18 billion to scams in 2025 as fake myGov logins and bogus invoices exploit tax-season urgency, Proofpoint said.

By Mark Tarre • 4 min read • Last week
Consistent launches KAVACH USB 3.0 external SSD in India
Partner Programmes

Consistent launches KAVACH USB 3.0 external SSD in India

The portable drive targets professionals, students and creators in India as demand rises for faster backup and file transfer options.

By Sofiah Nichole Salivio • 3 min read • Last week
Myob links small business data to Claude & ChatGPT
Software-as-a-Service

Myob links small business data to Claude & ChatGPT

Australian small businesses will be able to query MYOB financial data in Claude and ChatGPT, including overdue invoices and profit figures.

By Karen Joy Bacudo • 4 min read • Last week