Small Business (SMB) stories
The update could help smaller firms handle more customer enquiries without adding staff, as RingCentral adds SMS, WhatsApp and queue support.
The tie-up could speed adoption of workforce software among North American retailers and manufacturers seeking tighter payroll and scheduling control.
Most Irish SMEs could face compliance trouble as only 4% say they are fully ready for EU pay transparency rules, a survey found.
Community banks will test tools for fraud, payments and compliance as ICBA brings six firms into its eleventh ThinkTECH accelerator class.
Arctic Wolf expands its Agentic SOC as AI speeds attacks and shadow AI risks, with President, Technology and Services Dan Schiappa backing human oversight.
Humankind expands into Australia with The Mintable buy, combining management training software and people advisory services for growing firms.
The cash will fund ZyG OS as online merchants seek AI systems to cut acquisition costs, unify data and scale faster.
Unexpected fees are pushing some US small businesses to cut retirement perks, as a survey found higher costs and more admin burden.
US advertisers can now buy ChatGPT placements directly, as OpenAI adds self-serve tools, click-based bidding and better measurement.
High abandonment rates and thin business tools are blunting banks’ digital gains even as customer adoption of online services rises.
The award spotlights rising demand for software that helps refurbishers resell compliant devices faster as second-life tech sales expand.
The switch should let Reliance Bank cut costs, speed up launches and modernise ageing systems without building a larger in-house tech stack.
Sleep loss and costly cover gaps are leaving most UK small firms exposed, as 77% say they do not understand cyber insurance.
Business customers should see faster, paperless compliance checks as the lender rolls out AI to cut rework, delays and branch visits.
Travellers and small merchants in Indonesia and China can now use domestic e-wallets across both markets, widening QR payment acceptance.
Survey data showing 35% of small firms hit by cyberattacks has prompted a free Optus scheme to help businesses prepare and respond.
Australian businesses renewing .au domains this May could land an Audi RS3 or GBP £100,000, as VentraIP widens discounts across hosting and email.
Mid-sized brands will gain easier access to premium streaming inventory as Koddi ties TV buying and commerce media into one system.
AI security optimism is running ahead of readiness, as most Canadian organisations still lack zero trust and full access visibility.
The certification will help the Nottingham logistics firm signal lower-emission supply-chain work and ethical standards to customers and suppliers.