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Process automation Stories - Page 4

Global Stories

Process automation stories

Rinnai Australia cuts service times with Oracle AI
Manufacturing

Rinnai Australia cuts service times with Oracle AI

Customer enquiries are now being answered up to 35% faster as Rinnai Australia uses Oracle AI to ease pressure on its call centre.

By Joseph Gabriel Lagonsin • 3 min read • This month
Moss raises EUR €35 million in Portage-led funding
Software-as-a-Service

Moss raises EUR €35 million in Portage-led funding

Valuation of the Berlin finance software group has reached EUR €1 billion as it plans AI tools that keep finance teams in control.

By Karen Joy Bacudo • 4 min read • This month
Aziro launches CAWi to link enterprise systems securely
Software-as-a-Service

Aziro launches CAWi to link enterprise systems securely

Disparate corporate data may become easier to use as the platform lets staff query and act across systems without moving sensitive records.

By Joseph Gabriel Lagonsin • 4 min read • This month
Workday study says AI tools cost workers a workday
Software-as-a-Service

Workday study says AI tools cost workers a workday

Many Australian and New Zealand workers are losing nearly a full day a week reconciling AI outputs across disconnected systems, Workday found.

By Mark Tarre • 4 min read • This month
Autonomous IT boom fuelling LogicMonitor's APAC growth
Software-as-a-Service

Autonomous IT boom fuelling LogicMonitor's APAC growth

APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.

By David Shilovsky • 4 min read • This month
KIBO launches AI interface for commerce & order management
Software-as-a-Service

KIBO launches AI interface for commerce & order management

Customers can now use a single interface to query live commerce and order data, with model choice designed to reduce dependence on one AI provider.

By Joseph Gabriel Lagonsin • 4 min read • This month
PDQ adds ticketing integrations & macOS vulnerability tools
DevOps

PDQ adds ticketing integrations & macOS vulnerability tools

IT teams can now handle Mac and Windows vulnerabilities in one workflow, while support agents gain ticketing links that cut manual lookups and errors.

By Joseph Gabriel Lagonsin • 3 min read • This month
Conga promotes Ian Wathen to Chief Financial Officer
Software-as-a-Service

Conga promotes Ian Wathen to Chief Financial Officer

An insider takes charge of Conga's finances as the software group pushes deeper into revenue lifecycle management and investor scrutiny.

By Sofiah Nichole Salivio • 3 min read • This month
Payroll cyber incidents rise as compliance burdens grow
Software-as-a-Service

Payroll cyber incidents rise as compliance burdens grow

More firms are paying staff incorrectly or incurring penalties as payroll systems face rising cyber attacks and complex cross-border rules.

By Mark Tarre • 4 min read • This month
UiPath expands Google Cloud use for shared GPU fleet
Digital Transformation

UiPath expands Google Cloud use for shared GPU fleet

Higher availability and more predictable GPU access will support UiPath's AI workloads as scarce H100 chips become harder to secure.

By Sean Mitchell • 4 min read • This month
Cloudflare launches open-source AI workspace for firms
Software-as-a-Service

Cloudflare launches open-source AI workspace for firms

The browser-based system aims to let staff use AI across internal tools without new infrastructure, while tightening access and oversight.

By Mark Tarre • 4 min read • This month

Stories from Other Regions

Process automation stories

Payouts.com & Replit expand partnership to speed builds
Software-as-a-Service

Payouts.com & Replit expand partnership to speed builds

The move could cut Payouts.com's product development cycle from months to days while keeping audit trails and PCI controls in place.

By Karen Joy Bacudo • 4 min read • This month
Aderant & First AML link compliance into law firms' workflow
Software-as-a-Service

Aderant & First AML link compliance into law firms' workflow

Law firms using both systems can now cut handoffs and duplicate data entry as AML checks move inside their core practice management workflow.

By Karen Joy Bacudo • 4 min read • This month
nCino launches Mortgage MCP for lenders' AI agents
Software-as-a-Service

nCino launches Mortgage MCP for lenders' AI agents

Mortgage lenders could cut routine admin time as nCino's new tool lets AI agents act within existing permissions and audit logs.

By Karen Joy Bacudo • 4 min read • This month
The next Australian mining catastrophe won't be a cyberattack: it will be a failed system upgrade
Ransomware

The next Australian mining catastrophe won't be a cyberattack: it will be a failed system upgrade

Failed system upgrades could disrupt production, safety and payroll in Australian mines more than cyberattacks, as AI and ERP change accelerates.

By Justin Grose • 4 min read • This month
Finance teams in educational institutions don't need more process, they need less chasing
Software-as-a-Service

Finance teams in educational institutions don't need more process, they need less chasing

Schools and universities can cut audit-season scrambles if they shift controls to the point of spend and stop chasing receipts later.

By Tanu Kaushik • 5 min read • This month
PwC & Zyter team up on healthcare workflow overhaul
Software-as-a-Service

PwC & Zyter team up on healthcare workflow overhaul

Healthcare payers and providers could cut costs and manual work as the alliance targets AI-driven workflows for high-volume clinical tasks.

By Sean Mitchell • 4 min read • This month
Pinecone launches Nexus knowledge engine for AI agents
Software-as-a-Service

Pinecone launches Nexus knowledge engine for AI agents

It promises lower token costs, faster responses and tighter control of sensitive data as firms push agents into production.

By Mark Tarre • 4 min read • This month