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Process automation stories

AI adoption races ahead of governance in businesses
Data Protection

AI adoption races ahead of governance in businesses

Only one in six staff are getting enough AI training, leaving firms exposed to poor decisions, shadow tools and weak returns.

By Anthony Caruana • 4 min read • Last week
Sterling raises NZD $3.8 million to automate finance
Software-as-a-Service

Sterling raises NZD $3.8 million to automate finance

The new capital will help the startup hire and target larger finance teams across New Zealand, Australia and the United States.

By Karen Joy Bacudo • 4 min read • This month
Adobe launches AI collaborators in Workfront workflows
Digital Transformation

Adobe launches AI collaborators in Workfront workflows

Marketing teams can now route tasks to AI agents inside Adobe Workfront, with approvals and audit trails kept in one place.

By Sean Mitchell • 3 min read • This month
Dynatrace buys Arize in USD $915m AI observability deal
DevOps

Dynatrace buys Arize in USD $915m AI observability deal

The tie-up could give enterprises a single way to track AI model quality and system performance as production deployments accelerate.

By Joseph Gabriel Lagonsin • 4 min read • This month
SAP names Rachel Hunter ANZ Head of AI amid growing adoption
Software-as-a-Service

SAP names Rachel Hunter ANZ Head of AI amid growing adoption

AI use in Australia and New Zealand is shifting from pilots to routine finance and marketing tasks, SAP said in a regional review.

By Mark Tarre • 4 min read • This month
Vertex warns of growing indirect tax compliance gap
Digital Transformation

Vertex warns of growing indirect tax compliance gap

Many large businesses are leaving millions on the table as manual processes and fragmented systems widen indirect tax compliance risks.

By Karen Joy Bacudo • 4 min read • This month

Stories from Other Regions

Process automation stories

Myob links small business data to Claude & ChatGPT
Software-as-a-Service

Myob links small business data to Claude & ChatGPT

Australian small businesses will be able to query MYOB financial data in Claude and ChatGPT, including overdue invoices and profit figures.

By Karen Joy Bacudo • 4 min read • Last week
AI is the new battleground in mortgage fraud detection
Data Analytics

AI is the new battleground in mortgage fraud detection

AI-made fake payslips and deepfakes are exposing lenders that still rely on fragmented mortgage checks, experts warn.

By Alex Stoney • 5 min read • Last week
Findustry AI adds chargeback automation to Maverick
Software-as-a-Service

Findustry AI adds chargeback automation to Maverick

Merchants on Maverick's platform can now contest disputes faster as Findustry AI's Chargeback Agent automates evidence gathering and submissions.

By Karen Joy Bacudo • 4 min read • This month
LoanPro makes Inc. 5000 list for fifth time in 2026
Software-as-a-Service

LoanPro makes Inc. 5000 list for fifth time in 2026

Its lending software has helped customers scale loan volumes without adding staff, underpinning 92 per cent revenue growth over three years.

By Karen Joy Bacudo • 4 min read • This month
AutoTalker launches digital vehicle pricing for dealers
Digital Signage

AutoTalker launches digital vehicle pricing for dealers

Dealers could cut pricing errors and save staff time as live vehicle data replaces paper cards across showrooms and forecourts.

By Sofiah Nichole Salivio • 4 min read • This month
Endpoint gaps cost Southeast Asian firms over USD $1m
Endpoint Protection

Endpoint gaps cost Southeast Asian firms over USD $1m

Hidden endpoint blind spots are leaving Southeast Asian firms exposed to downtime, data leaks and losses above USD $1 million.

By Mark Tarre • 3 min read • This month
Axle raises USD $17.5 million to automate insurance
Software-as-a-Service

Axle raises USD $17.5 million to automate insurance

The funding will help Axle expand beyond 50 insurance segments as businesses seek faster verification and fewer manual checks.

By Karen Joy Bacudo • 4 min read • This month
Bolt launches AI platform for insurance distribution
Customer Relationship Management

Bolt launches AI platform for insurance distribution

Fragmented agency workflows could be cut as Bolt's new platform links quoting, servicing and carrier access across US insurance markets.

By Karen Joy Bacudo • 4 min read • This month
Trimble launches Arc Agent to automate logistics workflows
Software-as-a-Service

Trimble launches Arc Agent to automate logistics workflows

Logistics back offices could cut time spent on emails and spreadsheets as the tool targets the manual tasks 70% of firms flag as a pain point.

By Joseph Gabriel Lagonsin • 4 min read • This month
Jasbe automates invoice approvals across 56-site network
Software-as-a-Service

Jasbe automates invoice approvals across 56-site network

Automated approval controls are speeding payments at Jasbe Petroleum, cutting invoice clearance from days to hours across 56 service stations.

By Mark Tarre • 4 min read • This month
KPMG India & Zoho strike digital transformation alliance
Software-as-a-Service

KPMG India & Zoho strike digital transformation alliance

Enterprises could gain a single route to cloud modernisation, as the deal pairs consulting with software amid tighter data-residency rules and AI ambitions.

By Joseph Gabriel Lagonsin • 4 min read • This month
Matchmade.io claims million-record reconciliation in minutes
Software-as-a-Service

Matchmade.io claims million-record reconciliation in minutes

Finance teams across Southeast Asia could cut reconciliation delays as fragmented payment data makes manual matching slower and riskier.

By Karen Joy Bacudo • 4 min read • This month