About Shannon
Shannon Williams
News Editor
Shannon is an experienced journalist and editor with a strong interest in technology and the digital world. Her career spans a wide range of sectors, including tech, politics, tourism, transport and climate change, where she brings a sharp editorial eye and an ability to translate complex issues into clear, engaging stories.
Stories by Shannon - Page 5
Generational divides shape how shoppers use green data
Last month
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martech
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commerce systems
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partner programmes
Millennials, Gen Z and Baby Boomers want very different green data, forcing brands to tailor sustainability messaging by age group.
SRM Tech launches global Mobility Practise for SDVs
Last month
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digital transformation
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cartech
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partner programmes
SRM Tech unveils a global Mobility Practise to expand beyond embedded engineering into software-defined, connected and electrified vehicles.
Dropzone unveils AI Threat Hunter for 24/7 SOC hunts
Last month
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firewalls
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data analytics
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siem
Dropzone launches AI Threat Hunter to compress 40-hour manual threat hunts into 90 minutes, promising 24/7 autonomous SOC coverage by 2026.
Rubrik revamps MSP programme with PayGo & 24/7 support
Last month
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data protection
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dr
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ransomware
Rubrik launches MSP PayGo, 24/7 ransomware response and a new tiered partner model, eyeing booming demand for data protection services.
AI speeds up content production, but sameness a problem
Last month
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cx
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martech
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rpa
PhotoShelter report finds content is produced faster with AI, but brands are still battling generic content, stalled approvals and flat audience engagement.
Archive360, EVT partner to automate retention compliance
Last month
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storage
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erp
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data privacy
Archive360 and EVT launch joint retention solution to help financial firms automate record-keeping, cut risk and improve audit readiness.
Zero Networks unveils real-time Network Map 2.0 tool
Last month
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virtualisation
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firewalls
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ransomware
Zero Networks has launched Network Map 2.0, a real-time 'living map' to visualise hybrid networks and tighten microsegmentation security.
Keepit & Hammer expand UK, Ireland SaaS backup reach
Last month
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saas
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data protection
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dr
Keepit teams with Hammer Distribution to expand SaaS backup coverage across UK and Ireland, targeting sovereignty and cyber resilience demand.
8x8 launches Engage globally to extend customer CX
Last month
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uc
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data analytics
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digital transformation
8x8 rolls out Engage globally, arming frontline and specialist teams with contact centre-grade tools to unify customer experience.
HackerOne warns of widening AI security & testing gap
Last month
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devops
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digital transformation
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cloud security
HackerOne warns AI rollouts are outpacing security, with 89% of organisations lacking full testing and incidents driving up costs.
Iran-linked wiper cyber attack cripples Stryker plants
Last month
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dr
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iot security
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mdm
Iran-linked wiper cyber attack cripples Stryker plants, disrupting implant production and locking thousands of staff out of global networks.
BrightEdge unveils AI tools to track search visibility
Last month
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data analytics
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cx
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martech
BrightEdge launches AI tools to show brands how they appear in generative search answers and how AI agents crawl and interpret their sites.
ConnectWise unit maps IT pay trends, automation push
Last month
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digital transformation
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it automation
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partner programmes
Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
AI drives rapid database change, outpacing governance
Last month
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devops
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application security
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devsecops
AI now touches production databases in most firms, but Liquibase warns governance controls lag far behind the velocity of change.
Cloud identity compromise now drives most cyber attacks
Last month
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malware
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uc
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firewalls
Cloud identity compromise now drives over 80% of cyber incidents, as attackers increasingly abuse trusted accounts and workplace tools.
AI productivity gains erased by document verification
Last month
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data protection
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document management
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devops
AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.
Databricks unveils Genie Code and buys Quotient AI
Last month
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devops
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data analytics
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digital transformation
Databricks launches Genie Code autonomous data agent and snaps up Quotient AI to boost real-world evaluation of AI agents in production.
Europe embraces AI but bristles at low‑quality content
Last month
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cx
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martech
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commerce systems
Europeans are embracing AI for daily tasks and shopping, even as frustration mounts over a surge in low‑quality AI‑generated content.
Banks lag ISO 20022 deadline as data issues persist
Last month
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digital transformation
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fintech
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cx
Nearly half of banks risk missing key ISO 20022 rules due November 2026, despite heavy spend and persistent data and systems gaps.
Wordly unveils live subtitles app for hybrid events
Last month
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saas
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uc
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hybrid & remote work
Wordly launches a Subtitles Application to overlay live captions and translations on hybrid event screens, streams and enterprise broadcasts.