Systems integration stories

Sparq opens The Shop to trial artificial intelligence in live-like settings, helping clients weigh risks and returns before investing.

Valliance hires former Palantir experts and launches customer review as it seeks to close the AI deployment gap in UK and Europe.

Adeptia 5.2 lets AI assistants probe live integration workflows as the software maker adds a Model Context Protocol server for real-time monitoring.

8x8's Engage platform has won Gold at the NY Product Design Awards, with judges praising its unified workspace for customer-facing staff.

Freshworks appoints Kuntal Vahalia as Senior Vice President, Global Channels and Alliances, as it deepens partner ties to win more enterprise business.

SpaceAI plans first in-orbit cryptocurrency transaction on Argentina's Aventura-1, aiming to mint an NFT tied to artwork by Eugenio Cuttica.

Minor Hotels teams up with Google, Salesforce, OneTrust and Deloitte on an AI-led data platform to sharpen guest service across 640 properties.

Executives now see managed services as a critical route to scaling agentic AI, with most prioritising AI know-how and security over cost savings.

UK enterprises press ahead with AI deployment as 94% warn of sprawl, while integration issues and legacy data remain major hurdles.

Everest Group names Sapiens Decision a Luminary in AI decision intelligence watch as insurers and lenders seek governed automation.

DXC to use ServiceNow's agentic AI across its back office first, creating a live blueprint for client offerings as the pair deepen a 17-year partnership.

AI adoption's next phase hinges on data foundations, with enterprises needing real-time pipelines, governance and portability to scale safely.

Annexa's six-month cloud ERP rollout for ROLLER has automated revenue recognition, unified finance data and reduced month-end strain.

ServiceNow research says Irish customers lose 284 million hours a year to poor support, as fragmented systems and weak empathy blunt AI gains.

Lumenia's Birmingham ERP HEADtoHEAD event attracts more than 180 attendees as buyers weigh AI, cloud migration and transformation risks.

KPMG survey shows global leaders will keep AI investment high through recession fears, as governance and workforce change separate winners from the rest.

Doxis unifies Klippa's AI tools under one brand after acquisition, renaming key products as it ties document processing to wider automation software.

Boldyn widens project software use across UK and Ireland as live cost data, forecasting and reporting boost gross margins and cut spreadsheet reliance.

B2C Distribution has overhauled its payment setup with Ecommpay, adding express mobile checkout and tighter control across its online retail brands.

Oracle and NetSuite unveil restaurant operations platform for chains, uniting inventory, scheduling and cash management with AI across 110 countries.