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Avoz named KLH Audio distributor for Australia, NZ
Partner Programmes

Avoz named KLH Audio distributor for Australia, NZ

The deal gives local hi-fi dealers a new heritage brand to sell, with the Model Four loudspeaker due in showrooms on 15 September 2026.

By Mark Tarre • 4 min read • Yesterday
AgProcure wins Qlik award for contract analytics platform
Data Analytics

AgProcure wins Qlik award for contract analytics platform

The award underscores how AgProcure's automation could speed contract checks and reporting for retailers handling large volumes of purchasing data.

By Mark Tarre • 3 min read • 3 days ago
Merchants face internal fraud blind spot, report warns
Risk & Compliance

Merchants face internal fraud blind spot, report warns

Fewer than four in ten affected merchants are monitoring employee fraud, leaving seasonal hiring spikes to widen losses from chargebacks and refunds.

By Mark Tarre • 4 min read • Last week
Ui Ai launches Amica digital employee for customer service
Software-as-a-Service

Ui Ai launches Amica digital employee for customer service

Businesses facing staffing pressures may use Ui Ai's Amica to handle customer queries, orders and leads around the clock.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Retailers widen security role beyond loss prevention
Software-as-a-Service

Retailers widen security role beyond loss prevention

Security teams are increasingly being used to improve efficiency, safety and compliance as retailers seek more value from ageing systems.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Max Factory doubles customer base with Vonage messaging
Digital Transformation

Max Factory doubles customer base with Vonage messaging

Paper flyers gave way to targeted WhatsApp, RCS and SMS campaigns, helping the Italian retailer lift its active customer base by 100% in a year.

By Sofiah Nichole Salivio • 3 min read • Last week
PCI council marks 20 years with AI focus in Kuala Lumpur
Robotics

PCI council marks 20 years with AI focus in Kuala Lumpur

Banks and merchants face fresh fraud risks as the council's Kuala Lumpur meeting weighs how AI is changing payment security.

By Sean Mitchell • 4 min read • Last week
returns experience drives online shoppers away, study finds
Customer Experience

returns experience drives online shoppers away, study finds

Poor returns experiences are pushing 92% of shoppers away, while most also check refund windows before buying, Reveni's study found.

By Joseph Gabriel Lagonsin • 4 min read • Last week
PPDS launches Philips Unite LED 3000 Series worldwide
Digital Signage

PPDS launches Philips Unite LED 3000 Series worldwide

The lower-cost range aims to make direct view LED displays viable for more schools, offices and venues as prices remain a key barrier.

By Sofiah Nichole Salivio • 4 min read • Last week
Why AI fails without a strong data foundation and how to get it right
Customer Relationship Management

Why AI fails without a strong data foundation and how to get it right

Only 7% of organisations say their data is ready for AI, risking weaker personalisation and costlier technology investments.

By Emma Sahota • 5 min read • Last week
Oracle & AWS launch Exadata on Exascale infrastructure
Software-as-a-Service

Oracle & AWS launch Exadata on Exascale infrastructure

Enterprises can now shift more Oracle workloads into AWS as the joint database service expands to 22 regions with a lower-cost Exadata option.

By Sofiah Nichole Salivio • 5 min read • This month

Stories from Other Regions

Retail stories

AI prompts Canadians to rethink careers, survey finds
Data Analytics

AI prompts Canadians to rethink careers, survey finds

AI is pushing many Canadians to change course, with 54% rethinking their studies or careers and most worried about CUSMA talks.

By Sofiah Nichole Salivio • 5 min read • Yesterday
Attentive launches AI Grow to boost email sign-ups
Customer Relationship Management

Attentive launches AI Grow to boost email sign-ups

Retailers may lift sign-ups from existing traffic after beta tests showed a median 25% increase in email and SMS subscriptions.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Zurn Elkay launches smart backflow monitoring in Canada
Digital Transformation

Zurn Elkay launches smart backflow monitoring in Canada

Facilities could cut flood risk and downtime as Zurn Elkay Canada adds real-time backflow monitoring to aging water systems.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK exports slump as nearly 3 in 10 firms ship less
Manufacturing

UK exports slump as nearly 3 in 10 firms ship less

Nearly a third of UK exporters reported weaker June sales as higher costs and post-Brexit paperwork continued to squeeze margins.

By Mark Tarre • 5 min read • Last week
Airtasker says founders lose AUD $92 billion on admin
eCommerce

Airtasker says founders lose AUD $92 billion on admin

Australian founders are losing time worth more than AUD $92 billion a year to routine admin, dragging on productivity and growth.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Synchrony & OpenAI launch discoverability & innovation tie-up
Data Protection

Synchrony & OpenAI launch discoverability & innovation tie-up

The tie-up could push financing offers and rewards directly into AI shopping, testing whether shoppers will use credit inside ChatGPT.

By Karen Joy Bacudo • 4 min read • Last week