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Six leaders shortlisted for Veuve Clicquot Bold Awards
Supply Chain

Six leaders shortlisted for Veuve Clicquot Bold Awards

Veuve Clicquot names six women leading change in hospitality, music, fashion and climate as finalists for its 2026 Bold Awards.

By Shannon Williams • 4 min read • Fri, 27th Feb 2026
Newo raises USD $25m to scale AI reception platform
Software-as-a-Service

Newo raises USD $25m to scale AI reception platform

Newo raises USD $25m to grow AI voice agents that answer calls for small businesses, after revenue doubled late 2025 amid rising demand.

By Sean Mitchell • 4 min read • Fri, 13th Feb 2026
Klaviyo boosts EMEA growth, names Europe-based Co-CEO
Software-as-a-Service

Klaviyo boosts EMEA growth, names Europe-based Co-CEO

Klaviyo posts 48% EMEA revenue surge, names Europe-based Co-CEO Chano Fernández to spearhead international and AI-driven retail push.

By Mark Tarre • 4 min read • Mon, 12th Jan 2026
Google launches Gemini CX AI to unite retail journeys
Unified Communications

Google launches Gemini CX AI to unite retail journeys

Google Cloud unveils Gemini CX AI platform to link retail and restaurant shopping, service and ordering into one joined-up experience.

By Mark Tarre • 5 min read • Mon, 12th Jan 2026
Adyen unveils robust payment terminals for retail & hospitality
Customer Experience

Adyen unveils robust payment terminals for retail & hospitality

Adyen launches durable S1E4 Pro and versatile S1F4 Pro payment terminals, designed to boost efficiency in retail, hospitality, and beauty sectors.

By Melvin Hipolito • 3 min read • Mon, 10th Nov 2025
Paytronix unveils AI tool to boost hospitality marketing campaigns
Customer Experience

Paytronix unveils AI tool to boost hospitality marketing campaigns

Paytronix launches Journey Builder, an AI tool that automates personalised marketing campaigns for restaurants and convenience stores in real time.

By Catherine Knowles • 4 min read • Thu, 30th Oct 2025
Deliverect unveils AI platform to reduce refund fraud in eateries
Digital Transformation

Deliverect unveils AI platform to reduce refund fraud in eateries

Deliverect launches Resolve, an AI platform helping eateries cut refund fraud by up to 70% using Google's Gemini models and Vertex AI technology.

By Catherine Knowles • 3 min read • Fri, 16th May 2025

Stories from Other Regions

Restaurants stories

Square report says regulars drive local business revenue
Data Analytics

Square report says regulars drive local business revenue

Regulars generate six times more revenue and link neighbouring firms in 'network effect' that keeps local spending circulating, says Square.

By Karen Joy Bacudo • 5 min read • Fri, 20th Mar 2026
Spring gifting rush sees GBP £6.9bn spend rival Christmas
Supply Chain

Spring gifting rush sees GBP £6.9bn spend rival Christmas

Spring gifting now packs GBP £6.9bn into 10 weeks, with Valentine's, Mother's Day and Easter rivaling Christmas for UK retailers.

By Mark Tarre • 4 min read • Tue, 10th Mar 2026
UK restaurants back tech, prioritising online ordering
Robotics

UK restaurants back tech, prioritising online ordering

UK restaurants plan fresh tech investment for 2026, betting most heavily on online ordering and delivery ahead of AI and smart kitchens.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026
Christmas food splurge drives surprise rise in spending
Christmas

Christmas food splurge drives surprise rise in spending

Festive food, drink and dining out delivered a surprise December spending lift, as households splurged ahead of Christmas gatherings.

By Karen Joy Bacudo • 3 min read • Sat, 17th Jan 2026
VIOOH & Atmosphere TV link up for venue ad targeting
Restaurants

VIOOH & Atmosphere TV link up for venue ad targeting

VIOOH partners with Atmosphere TV to offer programmatic access to over 60,000 venue screens, delivering 1bn monthly impressions globally.

By Sofiah Nichole Salivio • 4 min read • Fri, 16th Jan 2026
Young Australian men swap pub nights for online gaming
Gaming

Young Australian men swap pub nights for online gaming

Young Australian men are ditching pub nights for online gaming, as new research shows digital hangouts now rival bars for socialising.

By Kaleah Salmon • 4 min read • Mon, 22nd Dec 2025
Cybercriminals industrialise attacks on hospitality sector, report finds
Ransomware

Cybercriminals industrialise attacks on hospitality sector, report finds

Cybercriminals increasingly target Australia's hospitality sector, exploiting digital gaps with sophisticated attacks and dark web services, Trustwave warns.

By Melania Watson • 4 min read • Thu, 22nd May 2025
British consumers highly value small businesses but lack full awareness
Marketing

British consumers highly value small businesses but lack full awareness

Nearly 80% of UK consumers feel positively impacted by small businesses, with over a third saying they'd be devastated if their favourites closed.

By Melania Watson • 4 min read • Tue, 6th May 2025
EatClub launches London app with dynamic discounts at venues
Payment Technologies

EatClub launches London app with dynamic discounts at venues

EatClub launches in London, offering app users dynamic discounts of up to 50% at venues with seamless payment and no coupons required.

By Kaleah Salmon • 3 min read • Tue, 6th May 2025
Gen Z in Australia spend more dining out as Boomers cut back
Customer Experience

Gen Z in Australia spend more dining out as Boomers cut back

Research from Square reveals younger Australians, especially Gen Z, are dining out and spending more, while older generations cut back amid cost-of-living pressures.

By Shannon Williams • 5 min read • Thu, 17th Apr 2025