Productivity stories - Page 8

Modern us hospital operations control room digital dashboards collab

Fairview selects Workday to modernise HR, finance, supply

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Fairview selects Workday to overhaul HR, finance and supply chain in a multi-year move to a single AI-enabled operations platform.

Modern bank ops room digital world map fraud monitoring scene

Finastra adds real-time AI fraud checks to payments

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Finastra is embedding FraudAverse's AI-driven fraud checks into its Financial Messaging platform to secure real-time global and instant payments.

Alchelyst merger creates unified private markets platform

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cx

Alchelyst merges with Lyra Client Solutions to form a unified tech-enabled private markets servicing platform led by founder Joan Kehoe.

Sinch unveils Voice Relay to power AI-driven calls

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Sinch launches Voice Relay, linking text-based AI agents to live calls to streamline customer support on its expanded global voice network.

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ConnectWise unit maps IT pay trends, automation push

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Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.

Irish firms boost generative AI use as staff adopt it

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Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.

Stressed office worker comparing ai documents with paperwork clock

AI productivity gains erased by document verification

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data protection

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document management

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AI tools leave office workers no faster overall, as time spent double-checking documents cancels out most of the promised productivity gains.

Human ai collaboration equal access shared workspace dashboard scene

monday.com gives AI agents full user status on platform

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monday.com now lets AI agents sign up and work as full platform users, with direct workspace access, shared governance and unified pricing.

Automated contract negotiation lawyer client balanced scale meeting

Luminance opens AI contract tool with clearer reasoning

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Luminance opens its Autonomous Negotiation AI to non-lawyers, adding detailed reasoning and history for fully automated contract decisions.

Entrepreneur monitors ai automation charts and robotic arms office

Entrepreneurs turn to AI for efficiency, not new markets

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Entrepreneurs increasingly see AI as a tool for efficiency and cost-cutting, not a springboard to new markets or sustainability goals.

Ai customer service automation puzzle buildings tech acquisition

Zendesk to acquire Forethought in agentic AI expansion

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Zendesk to buy AI agent platform Forethought in its biggest deal in nearly 20 years, betting on self-improving automation in customer service.

Gamma urges diagnosis-led rethink of customer experience

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Gamma is urging organisations to treat missed calls and long queues as symptoms of deeper CX flaws in systems, processes and culture.

Bank ops room iso20022 orderly vs chaotic data streams na eu

Banks lag ISO 20022 deadline as data issues persist

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cx

Nearly half of banks risk missing key ISO 20022 rules due November 2026, despite heavy spend and persistent data and systems gaps.

Global logistics warehouse with autonomous robots and conveyors

Cainiao to roll out global AI robotic warehouse network

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data analytics

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Cainiao to launch AI robotic warehouses across Asia, Europe and the US from 2026, targeting faster cross-border eCommerce deliveries.

Datarails unveils FinanceOS to power AI-driven finance

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risk & compliance

Datarails launches FinanceOS, a unified data layer and MCP link to AI tools, promising governed, real-time finance workflows at scale.

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Gallagher unveils AccessNow cloud at ISC West 2026

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digital transformation

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physical security

Gallagher will debut its AccessNow cloud platform at ISC West 2026, pitching an integrated vision for future access control design.

Global supply chain network ai brain hub isometric illustration

Blue Yonder rolls out agentic AI across supply chains

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Blue Yonder expands agentic AI and mobile apps across supply chains, embedding role-based agents from planning to customer service.

AI ambition outpaces readiness for smaller businesses

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manufacturing

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data analytics

SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.

Insurance underwriter ai dashboard brain glow risk evaluation desk

Socotra launches embedded AI assistant for underwriting

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digital transformation

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risk & compliance

Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.

Busy van repair workshop tablet dashboard mechanics servicing vehicles

Fleetio unveils AI Service Advisor to speed repairs

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data analytics

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rpa

Fleetio launches open beta of AI Service Advisor to streamline repair approvals, cutting workshop time for fleet assets by up to 16%.