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Process automation stories

Vertex warns of growing indirect tax compliance gap
Digital Transformation

Vertex warns of growing indirect tax compliance gap

Many large businesses are leaving millions on the table as manual processes and fragmented systems widen indirect tax compliance risks.

By Karen Joy Bacudo • 4 min read • Yesterday
HCLSoftware appoints Ashish Shreykar as Vice President
Software-as-a-Service

HCLSoftware appoints Ashish Shreykar as Vice President

The hire comes as enterprise software groups race to align products with AI-driven automation, security and governance demands.

By Mark Tarre • 4 min read • 2 days ago
Rinnai Australia cuts service times with Oracle AI
Manufacturing

Rinnai Australia cuts service times with Oracle AI

Customer enquiries are now being answered up to 35% faster as Rinnai Australia uses Oracle AI to ease pressure on its call centre.

By Joseph Gabriel Lagonsin • 3 min read • 3 days ago
Moss raises EUR €35 million in Portage-led funding
Software-as-a-Service

Moss raises EUR €35 million in Portage-led funding

Valuation of the Berlin finance software group has reached EUR €1 billion as it plans AI tools that keep finance teams in control.

By Karen Joy Bacudo • 4 min read • 3 days ago
Aziro launches CAWi to link enterprise systems securely
Software-as-a-Service

Aziro launches CAWi to link enterprise systems securely

Disparate corporate data may become easier to use as the platform lets staff query and act across systems without moving sensitive records.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago
Workday study says AI tools cost workers a workday
Software-as-a-Service

Workday study says AI tools cost workers a workday

Many Australian and New Zealand workers are losing nearly a full day a week reconciling AI outputs across disconnected systems, Workday found.

By Mark Tarre • 4 min read • 3 days ago
Autonomous IT boom fuelling LogicMonitor's APAC growth
Software-as-a-Service

Autonomous IT boom fuelling LogicMonitor's APAC growth

APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.

By David Shilovsky • 4 min read • Last week

Stories from Other Regions

Process automation stories

Jasbe automates invoice approvals across 56-site network
Software-as-a-Service

Jasbe automates invoice approvals across 56-site network

Automated approval controls are speeding payments at Jasbe Petroleum, cutting invoice clearance from days to hours across 56 service stations.

By Mark Tarre • 4 min read • Yesterday
KPMG India & Zoho strike digital transformation alliance
Software-as-a-Service

KPMG India & Zoho strike digital transformation alliance

Enterprises could gain a single route to cloud modernisation, as the deal pairs consulting with software amid tighter data-residency rules and AI ambitions.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday
Matchmade.io claims million-record reconciliation in minutes
Software-as-a-Service

Matchmade.io claims million-record reconciliation in minutes

Finance teams across Southeast Asia could cut reconciliation delays as fragmented payment data makes manual matching slower and riskier.

By Karen Joy Bacudo • 4 min read • Yesterday
Why disconnected data is quietly holding Canadian business back
Manufacturing

Why disconnected data is quietly holding Canadian business back

Disconnected systems are slowing decisions, masking costs and forcing Canadian firms to reconcile data manually before they can trust it.

By Dan Miller • 5 min read • Yesterday
Payouts.com & Replit expand partnership to speed builds
Software-as-a-Service

Payouts.com & Replit expand partnership to speed builds

The move could cut Payouts.com's product development cycle from months to days while keeping audit trails and PCI controls in place.

By Karen Joy Bacudo • 4 min read • Yesterday
Aderant & First AML link compliance into law firms' workflow
Software-as-a-Service

Aderant & First AML link compliance into law firms' workflow

Law firms using both systems can now cut handoffs and duplicate data entry as AML checks move inside their core practice management workflow.

By Karen Joy Bacudo • 4 min read • 2 days ago
nCino launches Mortgage MCP for lenders' AI agents
Software-as-a-Service

nCino launches Mortgage MCP for lenders' AI agents

Mortgage lenders could cut routine admin time as nCino's new tool lets AI agents act within existing permissions and audit logs.

By Karen Joy Bacudo • 4 min read • 3 days ago
The next Australian mining catastrophe won't be a cyberattack: it will be a failed system upgrade
Ransomware

The next Australian mining catastrophe won't be a cyberattack: it will be a failed system upgrade

Failed system upgrades could disrupt production, safety and payroll in Australian mines more than cyberattacks, as AI and ERP change accelerates.

By Justin Grose • 4 min read • 3 days ago
Finance teams in educational institutions don't need more process, they need less chasing
Software-as-a-Service

Finance teams in educational institutions don't need more process, they need less chasing

Schools and universities can cut audit-season scrambles if they shift controls to the point of spend and stop chasing receipts later.

By Tanu Kaushik • 5 min read • 3 days ago
PwC & Zyter team up on healthcare workflow overhaul
Software-as-a-Service

PwC & Zyter team up on healthcare workflow overhaul

Healthcare payers and providers could cut costs and manual work as the alliance targets AI-driven workflows for high-volume clinical tasks.

By Sean Mitchell • 4 min read • Last week
Pinecone launches Nexus knowledge engine for AI agents
Software-as-a-Service

Pinecone launches Nexus knowledge engine for AI agents

It promises lower token costs, faster responses and tighter control of sensitive data as firms push agents into production.

By Mark Tarre • 4 min read • Last week