Natural language processing (NLP) stories

StructureFlow expands its AI platform to turn PDFs, diagrams and spreadsheets into editable legal and financial models for deal teams.

Tollring launches AI features to let managers query call recordings in plain English and automate quality checks with over 90% accuracy.

8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.

Health IT programmes are stalling because hospitals and governments keep buying new systems without first fixing fragmented, poorly governed data.

Kumo says its new foundation model for relational enterprise data outperforms supervised rivals, scales to 500 billion rows and answers queries in natural language.

PortmanDentex expands Heidis clinical AI across UK and Ireland practices after pilot showed faster record keeping and lighter admin for dentists.

SAP Concur rolls out AI-driven expense automation, policy rule creation and new travel features across Microsoft, Amex and Visa integrations.

Upwind unveils sub-millisecond prompt threat detection for LLMs, claiming 95% precision using Nvidia models to secure live AI workloads.

Constructor unveils Merchant Intelligence Agent, an AI copilot to explain, optimise and automate eCommerce search and merchandising decisions.

Google's generative AI update pushes SEO into a new era, forcing specialists to prioritise intent, E-E-A-T and NLP over rankings alone.

Qualtrics unveils AI-driven CX upgrades to unify feedback, automate text analysis and deploy agents that resolve customer issues in real time.

Qualtrics launches AI-powered customer experience tools to unify feedback, automate analysis and fix service issues before they escalate.

Unlimited and Themis launch Complaints AI to help banks automate complaint analysis, spot emerging risks and meet tightening regulation.

SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.

Bybit launches AI Trading Skill, letting users place crypto trades and manage accounts via natural-language prompts across top AI tools.

ThoughtSpot debuts Spotter Semantics, an AI-native semantic layer to give analytics agents consistent, governed answers to data questions.

Irish workers race ahead of their employers on generative AI, as staff adopt free tools faster than firms can set policies and pay for them.

Google is rolling out new Gemini tools across Docs, Sheets, Slides and Drive, promising smarter drafting, automation and search for Workspace users.

Google has launched Gemini Embedding 2, a multimodal AI model that unifies search and analysis across text, images, video, audio and documents.

RingCentral debuts AIR Pro voice-first AI agents with no-code tools, aiming to move enterprises beyond basic IVR to scalable automation.