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Disabled shoppers face barriers despite new EU law
Digital Transformation

Disabled shoppers face barriers despite new EU law

Retailers risk losing disabled customers as 87% still cannot complete a typical shopping journey independently, a report finds.

By Sofiah Nichole Salivio • 5 min read • Thu, 25th Jun 2026
Auror rolls out retail crime platform across London
Data sharing

Auror rolls out retail crime platform across London

Police and retailers say the system is helping them target repeat offenders, with London pilots linked to more arrests, charges and convictions.

By Sofiah Nichole Salivio • 4 min read • Fri, 1st May 2026
Rithum launches SupplyExplorer to speed supplier discovery
Supply Chain

Rithum launches SupplyExplorer to speed supplier discovery

Retailers could cut manual sourcing time as the tool uses network data to rank suppliers by category fit and performance.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 20th Apr 2026
iProov report warns of soaring iOS injection attacks
Unified Communications

iProov report warns of soaring iOS injection attacks

A 1,151% jump in iOS injection attacks in late 2025 has put mobile identity checks under fresh pressure, iProov says.

By Shannon Williams • 4 min read • Thu, 9th Apr 2026
M&S says Auror platform cuts store violence and theft
Surveillance

M&S says Auror platform cuts store violence and theft

Retail staff are feeling safer after shared police reporting cut violence and helped spot repeat offenders behind a rise in shop theft.

By Shannon Williams • 3 min read • Fri, 3rd Apr 2026

Stories from Other Regions

Marks & Spencer stories

Two-thirds of UK consumers want online venue tours
Digital Transformation

Two-thirds of UK consumers want online venue tours

Richer online venue images are now shaping bookings, with 66 per cent of UK adults saying they check digital tours before spending money.

By Sofiah Nichole Salivio • 4 min read • This month
Retail Insight launches AI waste prediction for grocers
Data Analytics

Retail Insight launches AI waste prediction for grocers

Earlier markdowns could curb food waste and protect margins as grocers are warned of unsold stock up to a week before expiry.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Most Britons would not know how to react to dark web data
Data Protection

Most Britons would not know how to react to dark web data

A recent government breach has exposed a wider gap in cyber awareness, with stolen personal data sold online for as little as GBP £5.

By Sofiah Nichole Salivio • 4 min read • Sat, 1st Aug 2026
WorkJam adds autonomous AI tools for frontline retail
Software-as-a-Service

WorkJam adds autonomous AI tools for frontline retail

Retail chains could now have store tasks reshuffled in real time as WorkJam rolls out autonomous AI tools across its frontline platform.

By Sofiah Nichole Salivio • 4 min read • Tue, 14th Jul 2026
M&S backs UK cyber resilience pledge for suppliers
Supply Chain

M&S backs UK cyber resilience pledge for suppliers

The voluntary scheme puts cyber security on boards' agendas as ministers try to lift resilience across suppliers without a mandatory regime.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 9th Jul 2026
Only 12% of UK eCommerce brands ready for AI checkout
Digital Transformation

Only 12% of UK eCommerce brands ready for AI checkout

Retailers risk losing sales to AI agents as most of the UK's biggest eCommerce brands lack the technical setup for autonomous checkout.

By Sofiah Nichole Salivio • 3 min read • Mon, 15th Jun 2026
UK retailers back store staff despite rising labour costs
Unified Communications

UK retailers back store staff despite rising labour costs

Retailers are prioritising shop-floor service over headcount cuts, even as wage and tax bills strain margins across the sector.

By Sofiah Nichole Salivio • 4 min read • Mon, 8th Jun 2026
CyberHub launches for UK firms as bill tightens rules
Data Protection

CyberHub launches for UK firms as bill tightens rules

UK firms face tighter cyber rules and faster reporting deadlines, as a new package combines protection, compliance and insurance cover.

By Joseph Gabriel Lagonsin • 4 min read • Mon, 1st Jun 2026
Disabled shoppers face widespread barriers, study finds
Customer Experience

Disabled shoppers face widespread barriers, study finds

Widespread access failures are driving disabled shoppers away, with 38% abandoning purchases and most avoiding brands after bad experiences.

By Mark Tarre • 4 min read • Tue, 26th May 2026
THG Studios backs Cowshed's gloriously untamed reset
Artificial Intelligence

THG Studios backs Cowshed's gloriously untamed reset

The British wellness brand's relaunch leans on fragrance, heritage and eCommerce imagery as it seeks to stand out in a crowded market.

By Sofiah Nichole Salivio • 4 min read • Fri, 15th May 2026
UK cyber survey shows stagnant breach preparedness
Data Protection

UK cyber survey shows stagnant breach preparedness

Phishing, supplier risks and weak staff training are still leaving UK firms exposed, experts warn after the latest government survey.

By Shannon Williams • 5 min read • Fri, 1st May 2026
Huboo acquires Sorted to create joined-up logistics platform
Software-as-a-Service

Huboo acquires Sorted to create joined-up logistics platform

The deal gives retailers a single system for fulfilment, shipping and returns, serving more than 400 customers across Europe.

By Sean Mitchell • 3 min read • Wed, 22nd Apr 2026
TCS renews technology partnership with Marks & Spencer
Data Analytics

TCS renews technology partnership with Marks & Spencer

The retailer's digital overhaul will continue with TCS handling core systems as it pushes to knit online and store operations together.

By Catherine Knowles • 3 min read • Fri, 10th Apr 2026