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Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Last week
AppsFlyer flags fraud shift to organic traffic in Asia
Marketing Technologies

AppsFlyer flags fraud shift to organic traffic in Asia

Organic installs are now the biggest fraud channel globally, with Asia showing shifts that may mask deeper exposure rather than real improvement.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Most dealmakers say human-only M&A decisions untenable
Data Analytics

Most dealmakers say human-only M&A decisions untenable

With AI now embedded in most deal processes, 62% of senior M&A executives say human-only decision-making is no longer defensible.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Market research stories

DataX Connect adds gender questions to salary survey
Data centers

DataX Connect adds gender questions to salary survey

Wider pay and promotion gaps for women in data centres are driving a new survey to probe whether gender affects progression and retention.

By Sofiah Nichole Salivio • 4 min read • Yesterday
UK shoppers back personalisation but resist AI data
Data Protection

UK shoppers back personalisation but resist AI data

A survey of 2,000 consumers shows UK retailers face a trust gap, with 43% unwilling to share browsing data or AI histories.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
UK businesses overstate AI progress, EXL research finds
Data Analytics

UK businesses overstate AI progress, EXL research finds

Only 12% of UK companies qualify as AI leaders, with most still struggling to turn pilot projects into measurable returns.

By Joseph Gabriel Lagonsin • 3 min read • Yesterday
Hong Kong shoppers embrace AI, but not at checkout
Data Protection

Hong Kong shoppers embrace AI, but not at checkout

While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.

By Karen Joy Bacudo • 4 min read • Last week
ZYMIX uses Henley event to pitch social app to Gen Z
Social Media

ZYMIX uses Henley event to pitch social app to Gen Z

Its small survey suggests heavy social media use is leaving many Gen Z users feeling less connected offline, sharpening pressure on platforms.

By Sean Mitchell • 4 min read • Last week
Most firms not ready for agentic AI, Teradata study finds
Digital Transformation

Most firms not ready for agentic AI, Teradata study finds

Only 7% of enterprises are seeing measurable returns from agentic AI, as poor data readiness and fragmented systems hold back adoption.

By Sofiah Nichole Salivio • 4 min read • Last week
Truecaller report flags trust gap in India business calls
Unified Communications

Truecaller report flags trust gap in India business calls

Unfamiliar numbers are fuelling a trust gap in Indian business calls, despite most consumers still preferring voice for urgent matters.

By Mark Tarre • 4 min read • Last week
New Zealand shoppers turn to AI & social for research
Omnichannel

New Zealand shoppers turn to AI & social for research

Rising living costs are pushing New Zealand shoppers to compare prices, reviews and product details across AI, social media and search.

By Sean Mitchell • 5 min read • Last week
Global robotaxi market set for rapid growth by 2033
Semiconductors

Global robotaxi market set for rapid growth by 2033

Fragmented competition and falling hardware costs are set to propel the sector from USD $8.3 billion in 2026 to USD $153.4 billion by 2033.

By Sofiah Nichole Salivio • 4 min read • Last week
Bon Charge launches month-long sale on wellness tech
eCommerce

Bon Charge launches month-long sale on wellness tech

Younger Australians are driving demand for wellness devices as the Sydney brand offers 30% off in a one-day flash sale and 25% for a month.

By Sofiah Nichole Salivio • 4 min read • Last week
EE survey says connected toys dominate UK children's play
Gaming

EE survey says connected toys dominate UK children's play

Parents are increasingly uneasy as connected devices become a staple of play, with many hiding WiFi toys or limiting use to restore balance.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Australians face scam risk during major life events
Data Protection

Australians face scam risk during major life events

Stressful milestones like buying a home or job hunting are leaving Australians most exposed to scams, a TrendLife study found.

By Mark Tarre • 5 min read • Last week
New Zealanders hit by scams during big life events
Data Protection

New Zealanders hit by scams during big life events

Middle-aged New Zealanders are increasingly exposed as scammers target house moves, job searches and big purchases, research shows.

By Mark Tarre • 5 min read • Last week
Australians time purchases around Amazon Prime Day
eCommerce

Australians time purchases around Amazon Prime Day

Cost-of-living pressures are pushing Australians to delay buys, with 80% waiting for major sales events and Prime Day shaping decisions.

By Mark Tarre • 3 min read • Last week