Managed Services stories - Page 3
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
Redgate unveils SaaS edition of its database monitor
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Redgate launches a managed SaaS version of its Monitor tool, promising simpler deployment and upkeep for complex, mixed database estates.
AI, cost pressures reshape observability in new survey
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AI ambitions and cost pressures are reshaping observability, as teams centralise tools, embrace SaaS and double down on open standards.
Upgrade advantage: Future-proofing for partners, MSPs and MSSPs
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SonicWall's future-proof firewalls help partners cut rip-and-replace, boost security and lock in long-term customer loyalty.
Hexaware unveils Agentverse AI platform for enterprises
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Hexaware launches Agentverse, a governed AI agent platform with 600+ prebuilt agents to scale automation across enterprise operations.
Cisco and Nvidia unveil new secure AI edge framework
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Cisco and Nvidia launch a secure AI edge framework to push low‑latency inference from data centres into hospitals, factories and networks.
Rapid7 adds Platinum tier, streamlines partner deals
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Rapid7 unveils a new Platinum partner tier and two-route deal model to simplify channel engagement and boost managed security growth.
Keepit & Hammer expand UK, Ireland SaaS backup reach
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Keepit teams with Hammer Distribution to expand SaaS backup coverage across UK and Ireland, targeting sovereignty and cyber resilience demand.
SonicWall revamps partner programme & appoints CRO
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SonicWall overhauls its SecureFirst Partner Program and appoints Patrick O'Donnell as CRO to drive partner-led sales and managed services.
ConnectWise unit maps IT pay trends, automation push
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Service Leadership's 2026 IT pay report links eased wage inflation and new 'Digital Worker' automation metrics to profitability for providers.
Qualcom invests EUR €500,000 in secure AI services
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Qualcom launches EUR €500,000 secure AI push in Ireland, creating new practice, hiring specialists and partnering with NROC on services.
Contrivian to resell Amazon Leo for US gov networks
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Contrivian to resell Amazon Leo LEO satellite services for resilient US government networks, blending space links with fibre and 5G.
Rackspace & Uniphore target USD $100m regulated AI push
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Rackspace and Uniphore ally on sovereign agentic AI for regulated sectors, aiming for USD $100m in outcomes-based enterprise roll-outs.
Thrive unveils governed AI workspace & adoption model
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Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.
Stellar Omada lands HMRC testing deal worth GBP £10m
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Edinburgh's Stellar Omada secures five-year HMRC digital testing contract worth more than GBP £10m, bolstering its UK public sector footprint.
Cohesity boosts AI-ready data security & sovereignty
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Cohesity expands sovereign cloud, AI resilience and threat detection tools, targeting midsize firms with streamlined data security packages.
Cyber attacks stay near record high as GenAI risks grow
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Global cyber attacks hover near record highs as unchecked workplace GenAI use exposes sensitive data in one in 31 corporate prompts.
IVECO launches AI theft recovery for connected fleets
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IVECO adds AI theft recovery to its connected services, offering 24/7 managed stolen vehicle assistance to boost commercial fleet security.
Radware's Alteon Protect brings cloud-scale ADC security
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Radware has unveiled Alteon Protect, a cloud-augmented add-on that brings real-time, low-latency ADC security to hybrid app and API estates.
Goldman Sachs Alternatives backs Schellman expansion
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Goldman Sachs Alternatives to take stake in Schellman, backing global expansion in AI governance, cybersecurity compliance and digital trust.
Upgrade advantage: More value, less effort for partners, MSPs & MSSPs
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SonicWall's latest firewalls promise MSPs and MSSPs unified management, AI-driven insights and richer margins with less manual effort.