Integrity360 boosts FBD cyber defences across Ireland

Integrity360 is providing cybersecurity services to FBD Insurance, covering operational systems and customer data for more than 550,000 people in Ireland.

FBD, one of Ireland's largest insurers, operates from its Dublin headquarters, a central contact centre in Mullingar and 34 branch offices nationwide. It said it needed to respond to a more complex threat environment and tighter regulatory demands in financial services.

Integrity360 has deployed a managed firewall service and a managed threat and vulnerability management system. The setup is designed to monitor and mitigate cyber risks across FBD's operations while supporting compliance with rules, including the Digital Operational Resilience Act.

The work supports a business that handles large volumes of sensitive information across home, car, travel and life insurance products. FBD employs about 1,000 people, and the systems are intended to give internal teams greater visibility while reducing operational strain.

Regulatory pressure

Insurers and other financial services groups have faced growing scrutiny over their cyber defences as attack methods become more varied and regulators demand stronger controls around resilience, reporting and governance. For firms with large customer bases and dispersed operations, the challenge has moved beyond perimeter protection to continuous monitoring and rapid response.

Integrity360 also provides round-the-clock monitoring and support for FBD in the event of an incident. It described the arrangement as part of a broader effort to help regulated organisations manage cyber risk without relying solely on in-house resources.

FBD traces its origins to the agricultural community more than 50 years ago and has since expanded into a broader general insurance business. It now serves more than half a million customers in Ireland through a nationwide branch network.

Enda Kyne, Chief Technology and Operations Officer at FBD Insurance, outlined the operational pressures facing the insurer.

"While enhanced regulations bring improved standards and alignment across the financial services industry, it also adds a layer of complexity to everyday operations. Integrity360 has deep cyber security expertise and a strong understanding of highly regulated industries, making this partnership a natural fit. We now have much greater control and visibility of specific defensive tools, as well as access to expert guidance. The solution enables us to remain competitive in a fast-moving industry and confidently deliver a secure service offering to customers," Kyne said.

Wider footprint

Integrity360 is an independent cybersecurity services company with operations across Europe, Africa, the Caribbean and North America. It says it runs six security operations centres in Dublin, Sofia, Madrid, Stockholm, Rome and Cape Town, and employs more than 850 staff, including more than 585 cyber security specialists.

The company works across sectors including financial services, government, healthcare, retail, telecommunications and utilities. Its services span risk identification, prevention, detection, response, and recovery, reflecting growing demand from organisations seeking external support for day-to-day cyber operations and incident handling.

The arrangement with FBD also points to continued investment by insurers in defensive systems as they seek to balance customer service, data protection and regulatory compliance. Managed security services have become a common route for firms that need constant oversight but do not want to build all that capacity internally.

Kias Carroll, Strategic Client Partner at Integrity360, said the work was intended to ease that burden for the insurer.

"This solution is enabling FBD to remove complexity, enhance compliance, and strengthen its security posture. This improved resilience provides peace of mind to FBD as it serves high volumes of customers within a strict regulatory environment. Our team provides a breadth of knowledge across IT risk frameworks and understands the critical importance of good governance. The solution is flexible and will scale with FBD as the company continues to expand and evolve," Carroll said.