Creditinfo rolls out fraud & AML platform in Uganda

Creditinfo has launched its identity, know-your-customer and fraud solution in Uganda, expanding a product it previously deployed in Kenya.

It is positioning the rollout as a response to rising fraud risks linked to the growth of digital payments in Uganda, alongside a stronger sector-wide focus on anti-money laundering (AML) controls.

Uganda has tightened parts of its AML framework in recent years and has been removed from the Financial Action Task Force increased monitoring list. Even so, industry participants remain under pressure to manage evolving fraud patterns as more activity shifts to digital channels.

What is launching

The product combines identity proofing, digital risk signals and screening against international and domestic watchlists. It is designed for customer onboarding and account origination, where institutions need to verify identity and assess risk.

Creditinfo said the Uganda version has been tailored to local needs and the country's risk profile, but did not explain what changes were made to configuration or data sources.

The platform draws on multiple datasets, including credit bureau data, government information services and other registries, which it uses to help establish trust in an applicant's identity.

Transaction monitoring

The Uganda rollout includes features added since the earlier launch. After the initial release, Creditinfo expanded the platform to include transaction monitoring.

Creditinfo said the monitoring can detect suspicious account activity and behaviour associated with mule accounts. It also said the platform can flag authorised push payment fraud linked to scams and surface unusual transactions within broader AML monitoring frameworks.

Across Africa, banks, lenders and payment providers are paying closer attention to mule accounts and scam-related fraud as instant payments and remote onboarding become more common. Regulators and financial institutions are also examining how transaction monitoring aligns with customer due diligence requirements and reporting obligations.

Account protection

Creditinfo said the platform also includes controls aimed at account takeover and application fraud, using device intelligence and a global identity network.

It said the identity network draws on more than two billion device data points to identify suspicious patterns. The company did not specify the geographic distribution of those data points, how they are collected, or how long they are retained.

Regional expansion

The move follows the solution's deployment in Kenya in 2025. Creditinfo described the Uganda launch as part of a wider programme focused on financial stability and reducing AML gaps across the digital economies where it operates.

In East Africa, financial services providers are investing in digital onboarding and fraud controls as customer acquisition shifts to mobile-first channels. That often raises questions about balancing compliance checks with conversion rates and customer experience, particularly in markets with diverse identity documentation and fast-growing fintech activity.

Rob Meakin, Director of Fraud and Identity at Creditinfo, said: "The rapid growth of digital financial services creates real opportunities for economic development, but it also increases exposure to sophisticated financial crime. By bringing our fraud and identity solution to Uganda, we are helping organisations strengthen their ability to identify risk, maintain compliance and protect their customers, while still enabling secure and seamless access to financial services."

Mark Mwanje, Managing Director at Creditinfo Uganda, said: "In Uganda's fast-growing digital economy, businesses need tools that protect them from fraud without making life harder for customers. Our platform helps banks and other institutions cut down on fraud, make it easier for people to open accounts, and promote financial inclusion, while still meeting strict anti-money laundering rules required in Uganda."

Creditinfo was established in 1997 and is headquartered in London. It operates credit bureaus and provides credit information and risk management products in multiple markets. Creditinfo said it runs more than 30 credit bureaus globally and works with lenders, governments and central banks.